Privacy Policy

At GreatTrip.co, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Includes your name, email address, phone number, and payment information when you make a booking or register for an account.
• Non-Personal Information: Includes browsing data such as IP addresses, device information, browser type, and data from cookies.
• Booking Information: Includes travel details such as trip dates, destinations, and preferences.

2. How We Use Your Information

We may use the information we collect in the following ways:

• To Process Bookings: Your personal information is used to manage and confirm your bookings and to communicate important travel-related updates.
• To Improve Our Services: We analyze user behavior to enhance our website, services, and customer experience.
• Marketing Communications: With your consent, we may send promotional emails about new services, offers, or other information we think you may find useful.
• Customer Support: To respond to your inquiries, provide assistance, and address any concerns related to our services.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who help us operate our business, such as payment processors, travel partners, or customer support services.
• Legal Compliance: We may disclose your information to comply with legal obligations or in response to valid legal requests from government authorities.

4. Data Security

We implement various security measures to protect your personal information, including encryption and secure access to our systems. However, please be aware that no transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can ask us to correct any inaccuracies in your personal data.
• Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
• Opt-Out: You can unsubscribe from marketing communications at any time by following the opt-out instructions provided in our emails.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

GreatTrip.co
Email: [email protected]
Phone: +66 93-550-5509

Effective Date: 12 September 2024